Terms & Conditions

1. Unclaimed Assets Agency cannot disclose the source of your funds unless we have your signed authority.

2. Unclaimed Assets Agency fee is payable within 7 days of your funds being returned.

3. The client accepts they are responsible for providing correct information and that incorrect information may cause delays in receiving their unclaimed money.

4. Once the Authority to Release is signed the claimant cannot withdraw from our services to recover the claim. Should the claimant withdraw from supplying the relevant documents requested (within the client’s ability) to complete the claim, you will still be liable to pay the recovery fee. Upon refusal to supply extra documents, Unclaimed Assets Agency will give 7 days notice to the client, the client’s file will be closed and payment of our fee will be required.

5. Should legal or recovery action be employed to enforce payment of the recovery fee owing to Unclaimed Assets Agency Ltd, pursuant to this agreement, the claimant agrees to pay any such additional sum.

6. Unclaimed Assets Agency accepts no responsibility for the accuracy, currency, or completeness of any information provided via correspondence or communications. The accuracy or reliability of the information provided is not guaranteed or warranted in any way and Unclaimed Assets Agency, its agencies, representatives, subsidiaries, and affiliates disclaim liability of any kind whatsoever, including & without limitation, liability for the accuracy, quality, performance, or reliability for a particular purpose arising out of the information provided.

7. These Terms & Conditions can be varied at any time by Unclaimed Assets Agency upon the giving of 7 days notice in writing to the Client detailing such changes.

8. If you are having trouble getting hold of the requested identity documentation in your information pack, contact us via our Contact Page to discuss alternatives.

9. Written approval for any necessary incidentals will be sought before purchase and invoiced in addition to the recovery fee.